Customers who visit our brick-and-mortar locations engage in a boutique shopping experience. Personal attention, the ability to try items before making a purchase and nature of a boutique environment require us to operate with the following return policy:
Chel Bella Boutique will accept un-worn and un-altered items with original tags attached and a sales receipt for return within 14 days of purchase for exchange or store credit only. A store credit never expires and can be utilized at any time. That card is to be treated like cash and will not be stored in our system. Customers are fully responsible for keeping track of their card. Sale items are final sale. Any item that has been worn, tailored or otherwise altered is not eligible for a return. Chel Bella Boutique reserves the right to refuse any return that does not meet the aforementioned requirements.